October Term 2009 · Docket 09-497

Who decides if an arbitration clause is unfair?

A customer claims a rental contract forced him to arbitrate. The company says a judge must enforce the clause.

Official caption
Rent-A-Center, West, Inc. v. Jackson
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Argued
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Official Transcript

Verified source milestones

  1. — An official oral-argument transcript was verified.
  2. — An official oral-argument transcript was verified.

The arguments, in order

This case may have been argued more than once. Each entry below uses that session's official transcript. Later arguments do not erase earlier ones.

  1. Argument 1 ·

    What happened at the argument

    The company argued the agreement should be enforced as written.

    The customer argued the clause waived his right to court.

    justice_sotomayor_asked_if_unconscionability_means_coercion_or_process_unfairness.

    Read the official transcript for this argument · Official argument details

    Sources used for this argument breakdown

A citizen's guide to the whole case

What this case is about

The case tests who decides if an arbitration clause is unfair. A customer claims the clause was coerced. The company says the clause is valid.

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How the case got here

The Supreme Court heard oral argument in this case on April 26, 2010.

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What each side wants

The company wants the court to enforce the arbitration clause.

The customer wants the court to reject the arbitration clause.

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What each side says

The company argues the clause is valid and enforceable.

The customer argues the clause was unconscionable and coerced.

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What the justices asked

Justice Scalia asked if coercion proves the clause was unconscionable.

Chief Justice Roberts asked which parties agreed to arbitrate the dispute.

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Why it matters

This case defines who decides if arbitration clauses are fair. It affects consumer rights in rental contracts. It shapes the balance between courts and arbitrators.

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What happens next

This article currently covers the argument record. Use the official docket link for later case activity.

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Official Court provenance

Official docket and case history · Official Supreme Court oral-argument detail page

Title and summary sources

Revision history

  1. Revision 1 · Official Transcript ·

    Correction: Rewritten to the concise citizen-facing editorial standard.

  2. Revision 2 · Official Transcript ·

    Correction: Migrated to the dated official Court activity contract without model use.

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